Debt Collection Agency Causing Clients Unnecessary Grief
Blair Oliver & Scott are unnecessarily giving their clients grief when it is their own fault!
Just lately I have been contacted by a number of people saying that they are getting lots of phone calls and letters from Blair Oliver & Scott, because their payment plans are in arrears.
Here is a copy of a letter that someone received from Blair Oliver Scott regarding this situation:
Client: BANK OF SCOTLAND
Your payment plan is still in arrears, despite a previous request for payment.
You must pay the arrears in immediately. Payment can be made by calling our dedicated payment line on the number below.
Failure to do so will result in your plan being cancelled and further action taken to recover the outstanding debt.
This may include:
- Referring your debt to one of our door-to-door recovery agents to call at your address and discuss payment of the debt; or
- Court action to seek a judgement against you, if we are successful we could then seek an order allowing us to collect money directly from your employer; or if you are a homeowner applying to the court for a charging order over your property.
If you do not make a payment, we want to make your way that BANK OF SCOTLAND may take any available funds from a current or savings account that you hold with them.
To avoid further action call us today on the help line number below to discuss the repayment of your arrears with our operators.”
So how has this happened?
Recently all the major banks in the UK changed over to a new system for making payments called ” Faster Payment”. From what I understand this payment system is designed so that transactions take place on the same day, rather than four working days as it used take. However, any bank not using the faster payments system, is unable to receive payments from banks using the new system.
It would appear that all banks have made the transition with the exception of Bank of Scotland, of which Blair Oliver & Scott are a part of.
People who have set up standing orders to Blair Oliver & Scott in the past are now finding that they are receiving threatening letters because of missed payments due to a problem with Blair Oliver & Scott banking system!
Wouldn’t it have been better if Blair Oliver & Scott had sent out a letter explaining the problem, rather than the letter quoted above?
Blair Oliver & Scott Get Your Banking System Sorted!
Here is a recording from today asking Blair Oliver & Scott when they will be switching to the faster payment system:Blair Oliver & Scott faster payment So not for a few month then.
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