Metropolitan Collection Services collecting on behalf of HSBC
Here is a case where someone got into trouble with their bank and ended up being in debt. This was then passed on to a debt collection agency to collect!
It actually turned out that the person involved had unknowingly been paying payment protection insurance for this account. It was the payment protection insurance that caused him to go into arrears.
“METROPOLITAN Collection Services Limited
Your account with: HSBC Bank plc
Outstanding balance: £3.00
We write to advise A credit of £2593.19 was credited to the above account on 6th January 2012, in respect of your Payment Protection Insurance Claim.
Our client has now closed their file in respect of the complaint.
If we can be of further assistance, please contact our office.”